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1.7 Based on 4 reviews
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    • All onkyo equipment except this unit has been perfect 1
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I bought an ONKYO DVD. It broke. I tried to buy the part from ONKYO to fix my DVD. After many emails and phone calls, ONKYO told me that they will not sell the part to me. Only to an authorized service place. There are none in Las Vegas, where I live. To mail it to/back California would have cost me about the same than buying another. I decided to buy a new DVD, different brand (of course, never ONKYO again). And, just because it is the right... Read more

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Absolutely horrible I just forked over 100 dollars to ship a known defective unit to their authorized repair center. My unit was built after the batch of other units with a known defect. Even though my to nr 727 is doing the exact same thing that the covered units are doing it still doesn't qualify for them to cover shipping. Plus I'm out of a recorder for 5 or more weeks. This product and this company are garbage. I will never buy another onkyo... Read more

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I have this receiver onkyo ht rc 440 and i lost the sound i send onkyo an email asking question an its been 4 weeks an i have not heard anything.......i would not recommend any one to buy this *** *** onkyo ...

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when i down load advanced manual for tx-sr444 i keep getting the owners manual which came with unit. have gone to all sites and no adavance or remote pdf manuals????????

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I purchased an onkyo receiver in June of 2012. In August of the same year it had to be replaced at no charge. Now 3 years later its gone again.I think 3 units in 3 years is a little much. Onkyo has a problem with the sound stopping which is what happened to mine. Their service center said mine was not under the recall and out of warranty (figures). I wrote to onkyo service for help. 3 weeks later after no response I emailed them again but still... Read more

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Bought an Onkyo TX-727 that broke in 9 months of purchase. After I was never able to get through to their customer service department, I had to download a return warranty sheet from a seperate company that do Onkyo's repair work. After taking it to a UPS store and paying for the shipping myself, I waited 3 weeks for it to return, and after setting it back up to find out everything works except the subwoofer. Now I can't get in touch with their... Read more

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i purchased this receiver an tx nr-3008 from crutchfield as a very good price. as i already had 3 onkyo av receivers and had no problems from any of them i when ahead and bought this model. this was around january of 2010, i don't recall the exact date but after two years, after the warranty ran out, the unit started to hum. at high volume you barely noticed it but at lower volumes it was awful especially from the subwoofer. i tried all the... Read more

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Two different Receivers were purchased. Both had scratched display plates. The first i took back and exchanged for a second lesser model. The second receiver smelled so bad I got a headache and had to take it back for a refund. The unit also made cracking noises inside the unit and I could hear relays inside the unit randomly making noise. I could not trust leaving the unit plugged in. Upon checking several stores that carry Onkyo I found the... Read more

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The same here. I purchased a TX-NR807 and it failed due to the defective HDMI board 4 months after the warrantee ran out. Onkyo was aware of these issues so Onkyo did work with me and had me send it in for a one time repair and that a new and improved board would be installed that would correct the issue of their original defective boards. 3 weeks later I got it back and it failed again 6 months later with the same problem. I contacted Onkyo... Read more

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I purchased a TX-NR727 from best buy 02/14. The item was an "Open Box" Sale Item. I consulted with Best Buy and the assured me that it is still under the factory warranty. I set the unit up and Love It!!! Until 11/14 when I noticed that it was over heating. I noticed that the fan quit working so I immediately unplugged to prevent further damage. I was reffered to Adams Repair to get the unit fixed. This is out of state and when i called the man... Read more

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